Regulation
Biba's new compliance chief urges FCA to back off brokers
The new compliance chief of the British Insurance Brokers' Association (Biba) David Sparkes has vowed to fight for more "proportional regulation".
FCA probe finds "no consistency" in insurer use of private investigators
The Financial Conduct Authority has stated that "there is no consistency" in the way insurance companies use private investigators (PI).
Expo South 2013: FCA's regulation approach will cause brokers "brain ache"
The Financial Conduct Authority's (FCA) approach to regulation is "fundamentally new, fundamentally different and will cause a lot of brain ache" brokers heard at Insurance Age's Broker Expo South 2013.
FCA review finds serious problems in PPI complaints handling
The Financial Conduct Authority (FCA) has found serious problems with complaint handling decisions and communications to customers at two thirds of firms reviewed in a payment protection insurance (PPI) investigation.
esure changes “unfair” terms after FCA concerns
esure Insurance has agreed to change two of the terms and conditions in its home insurance and car insurance policies after the Financial Conduct Authority (FCA) highlighted concerns.
Home Affairs Committee extends rogue investigator timescale
The Home Affairs Committee has given the Information Commissioner (IC) until 8 October to conduct a two-week "scoping exercise" in a bid to establish the scale of the blue-chip private investigator storm.
Berliner exits UK solicitors' PI market
Insurer Berliner is withdrawing from the UK solicitors’ professional indemnity (PI) market.
Ghost broking scam: Two admit to laundering proceeds
Two men have admitted to the Old Bailey that they laundered the proceeds of a nationwide motor insurance scam, netting more than £500,000.
Allianz alleged to be on Soca list of firms which hired rogue PIs
Allianz has been named as one of the firms on a list of blue chip organisations to use corrupt private detectives, it has been reported.
FCA states it has never used private investigators
The Financial Conduct Authority (FCA) has stated that it has never used private investigators.
MPs hand Soca Monday deadline to publish rogue investigator list
MPs have given the Serious Organised Crime Agency (Soca) a deadline of Monday 9 September to publish the list of insurance companies and law firms who hired rogue private investigators.
Adding up the cost
After Swinton other brokers may be facing fines from the regulator says Branko Bjelobaba, but it doesn’t have to be that way
Flood Re: SMEs left at risk, say brokers
The replacement for the Statement of Principles comes under attack
Aon reportedly on rogue investigator SOCA list
Aon has been named among the firms that appear on the Serious Organised Crime Agency's (SOCA) list of organisations that used rogue private investigators, it has been reported.
Lloyd's in review of sanction controls over US regulator fears
Lloyd’s is currently reviewing the controls used by members of the market to prevent breaking of sanctions with countries such as Iran and North Korea.
Ombudsman confirms new card protection insurance complaints category
The Financial Ombudsman Service (FOS) has confirmed that it has created a new category for complaints about card protection insurance due to the volume of complaints it is now receiving.
CPP insurance mis-selling cost could hit £1.3bn, says FCA
The Financial Conduct Authority (FCA) has reached an agreement with Card Protection Plan (CPP) and 13 high street banks and credit card issuers on the process for repaying customers who were mis-sold CPP’s Card Protection and Identity Protection policies.
Biba questions new government flood agreement
The British Insurance Brokers’ Association (Biba) has responded to the Department for Environment, Food and Rural Affairs' (Defra) flood insurance consultation with concerns over a lack of cover being available for small businesses and some UK…
Time to look in the mirror
It has long been argued by the insurance industry that the public's perception of the sector has been damaged by the actions of bankers, that insurers have been unfairly tarnished by the same financial services brush.
FCA issues Axa clone warning
The Financial Conduct Authority (FCA) has issued a warning about Axa clone, Axa Isle of Man.
Private investigator in Lloyd's of London blue-chip hacking claim
A private investigator who was jailed last year for his role in the blue-chip hacking storm has claimed that insurers at Lloyd's of London were among his clients, it has been reported.
Editor’s letter - August 2013
“Here’s a wild and wacky suggestion, how about treating customers fairly not mis-selling add-on policies?”
Events roundup: Brokers learn the Three Rs at regulation event
FCA reveals plans for review into conflicts of interest at inaugural Three Rs regulation event, brokers find out about the latest technological advances at e-broking 2013 and getting ready for Broker Expo South and the UK Broker Awards
Swinton fined over add-on sales after FCA probe
Regulator hands broker £7.4m fine because of aggressive sales strategy