esure changes “unfair” terms after FCA concerns

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The FCA raised the issue that esure's terms were likely to be unfair under the Unfair Terms in Consumer Contracts Regulations 1999.

esure has since given an undertaking to the FCA in relation to its cancellation terms.

In a note published on the FCA website the watchdog explained: "We felt that the terms gave the firm too much discretion to cancel a customer's insurance policy."

It added: "esure has also acknowledged that its automatic renewal terms were unclear."

Cancellation
The FCA detailed

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