Regulation
RSA's Brown admits insurer's reputation has been "damaged"
Adrian Brown's admission follows PwC review into Ireland issues and twin sackings.
FOS to reduce budget by 20% and freeze general levy at £23.3m
Ombudsman will also reduce PPI case fee and expects fewer cases.
FCA forces Money Supermarket into cash-saving clarification
Regulator raised "concerns" about price comparison website's recent advertising campaign.
Competition Commission rules UK motor market is "not working well"
Office of Fair Trading referred the motor market to the commission back in September 2012.
FCA fines Porta Verde over mis-sold insurance
Firm's ARs used high-pressure sales tactics and misleading information.
FCA holding fire over Towergate misallocation
Regulator says it cannot prevent every incident before it happens.
Regulator's gaze falls on wholesale insurance
Regulator is already engaging with insurance trade bodies about wholesale insurance.
Editor’s letter - December 2013
“On Insurance Age we have been writing about the risks around client money for more years than I wish to remember, as has the regulator”
FCA puts comparison sites under spotlight
Regulator to investigate “key concerns” over how customers use aggregators
More questions than answers for Towergate
In the grand scheme of results, a company's Q3 figures rarely compete with the detail and interest thrown up by its full or half-year numbers.
Brokers question Towergate's client money misallocation timespan
Consolidator's bondholder report flagged concerns that took place during a four-year period until 2011.
UKGI urges brokers to provide evidence of file monitoring
Issues came to light during series of workshops.
Towergate client money issues "unforgivable"
Compliance experts deem long term misallocation of money "worrying".
Hodges insists £15m misallocation has been "immediately rectifed"
Bondholder report reveals that £15m was misallocated between November 2007 and January 2011.
Biba calls for end to insurance "information overload"
Biba executive director criticises "reams and reams" of information that "overwhelms" customers.
FCA launches price comparison website probe
Regulator warns that consumers may "focus solely on price" rather than appropriate cover.
Natalie Ceeney steps down as FOS' chief ombudsman
Watchdog trebled in size under departing chief's leadership.
CII launches consultation into chartered status standards
Industry body aiming to update chartered requirements.
Biba starts search for new chair after Homer steps down
Broker trade body hopes to appoint a replacement by the end of the year.
Fears mount over FCA name-and-shame threat
Watchdog’s plans to name firms under investigation causes dismay and confusion for brokers
CPP sets aside £55.8m to cover mis-selling penalty
Credit card insurer forced to stump up a further £1.8m to cover bill.
Scottish independence would have "significant impact" on insurance
Scottish independence has implications for financial services sector.
Ernst & Young report warns insurers over competition and regulatory scrutiny
Insurers must change underwriting approach, according to research.
MoJ to introduce independent whiplash panels in 2014
The government has launched a crackdown on whiplash fraud as part of a series of measures to reduce the cost of running a car.