Regulation
FSA bans three directors for misusing client money
The Financial Services Authority (FSA) has banned three directors of a London-based insurance business, BPS Insure, for failing to inform the FSA that BPS had a deficit of approximately £3m in its client account and had misused client money.
CEO reveals fashion sense
Gossip from the industry
The carrot and the stick
Many brokers feel that they are faced with a carrot-and-stick scenario when it comes to communicatin...
TCF MI failure raises questions
With the second deadline of the year looming, Katherine Brandon reviews the issue of management information for Treating Customers Fairly compliance
Tribunals - Achieving a fair hearing
An ex-employee, who claims that they were dismissed unfairly, took a close friend of mine to tribunal. As a broker owner, I want to ensure that disciplinary procedures are both correct and fair and that I steer clear of litigation. How do I ensure this?
Conflicts of interest - In your best interests
We have authority from some insurers to discount or match rates in order to secure business and I have been told that this should be declared in our conflicts-of-interest policy. Is this correct?
Confusing language is a barrier
I have just received another jargon-filled email from the Financial Services Authority (FSA) introdu...
Dispensing regulation
Although most brokers have come to terms with regulation, Paul Lang explains there is still a strong undercurrent of dissatisfaction in the market over how the Financial Services Authority has handled the situation
You can run but you can't hide
Commission disclosure is believed by some to be the one of the largest threats to independent brokers since regulation came into force. Martin Friel explores if an industry-led solution is feasible in a market split by opinion
The benefit of reflection
Although it has been several years since the Financial Services Authority came on the scene, many general insurance firms are still getting to grips with regulation. Sarah Hills explains how the experiences of the independent financial adviser market…
Dare to dream
Owning a second home overseas is a dream for many British people, but their level of understanding of their duty of care for guests is minimal, especially with regard to health & safety. This power hour explores the difficulties of catering for this…
Merger creates Harrisbalcombe
Harris Claims Group and Balcombe Group have merged to create Harrisbalcombe. Both companies said the...
Bring home the business
Keith Wardell calls on brokers to consider which insurer partners are the safest - firms that are registered in the UK and come under the jurisdiction of the Financial Services Authority or offshore companies?
RK Shipman has claimed its new quote-to-buy ..
RK Shipman has claimed its new quote-to-buy commercial insurance for small businesses is the first t...
FSA imposes fines on motor retailers
The Financial Services Authority (FSA) has imposed fines totalling more than £175,000 on five motor ...
Biba calls for understanding over risk-based system regarding age
The insurance industry must remain on a risk-based system following proposals from the European Comm...
Insurance Age goes digital
Insurance Age has launched the first digital edition of the magazine, and is inviting you to sign up...
Dear Branko
Helping to address insurance brokers' regulatory concerns
Website review - British insurance brokers' association
The new British Insurance Brokers' Association (Biba) website - www.biba.org.uk - has been designed ...
Insurance Age on-air news review
Insurance Age news editor Sarah Hills provides a run down of the major news stories from the week - watch it now .
New network launch confirmed
As reported by Insurance Age, Broker Direct, the broker-owned insurance management company, has launched a new network specifically aimed at members of the Institute of Insurance Brokers (IIB).
Adjusting for goodwill
Goodwill
Claims limitation - Does limitation limit exposure?
Brokers must ensure that policyholders are aware of the risks of inflation and increasing costs in the event of a claim made against them, write Alison Wood and David Toulmin Van Sittert
Holding renewals - Terms of endearment
My customer terms of business document shows that I normally provide commercial quotations from a range of insurers, yet the Financial Services Authority has queried whether or not this is still accurate at policy renewal, when I recommend renewing with…