Provident

In Person: Simon Cooter and Carolyn Callan, Covéa

On the 1st May Simon Cooter effectively handed over the commercial and high net worth director baton at Covea to Carolyn Callan and became in his words ‘minister without portfolio’. At last week’s British Insurance Brokers’ Association Conference…

Editor's comment: The motor market is shot

A senior industry figure told me this month that it is the "worst time" in the history of the motor market for insurers. A pile of news has confirmed this, including RBS's loss of over £200m in its first-half results, Equity's reserving issues and NIG…

Agenda: Selling up and cashing in

Something is happening in the UK private insurance market. Of the top 20 insurers in 2008, more than a third - seven - have been sold or are up for sale. This could either be good or bad news.

At your service?

This month's discussion, sponsored by Ecclesiastical, focuses on why composite insurers' service levels is an area of weakness and what steps can be taken by the industry to improve claims handing?

Speaking volumes

The results of Provident's fraud detection solution set an impressive standard for the industry. Liz McMahon finds out how, since Digilog's introduction, the insurer has trebled its detection rate for false claims

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