Editor’s letter – July 2011

martin-friel-0710-editor-insurance-age

“As a broker, it must be pretty galling to see a small desert rodent with a ridiculous accent representing an industry that is worth billions”

Insurance is one of the most high profile financial services on people’s TV screens, radios and newspapers. Ordinarily, that would be a point of pride, but for many general insurance brokers, it isn’t.

Thanks to these adverts, the average citizen associates insurance with cartoon characters and rock bottom prices. As a broker, it must be pretty galling to see a small desert rodent with a ridiculous accent or an irritating nodding dog representing an industry that is worth billions and is

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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