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Analysis

Quality control

When selecting a broker, small to medium-sized enterprises tend to focus on price, pushing overall performance aside. Liz Booth looks at how brokers can put service back into the equation and effectively compete against direct sellers

Schemes solutions

Is there an individual or business in the UK that does not qualify for at least one insurance scheme...

The lines are drawn

While brokers still dominate the small to medium-sized enterprise sector, the push to make more cover available via the web is putting pressure on the way they transact business. Martin Friel reveals how brokers are being tested

Building a future

When considering the enormous diversity and technical depth needed across Allianz Engineering's business, ensuring that safety comes first can be challenging. Michelle Worvell speaks to Neil Clutterbuck about maintaining standards, and not compromising…

A force to be reckoned with

The Federation of Small Businesses is the largest business organisation in the UK, and its diverse insurance needs are covered through the schemes market. Sandy Harris reviews the protection needs of its members and how well the insurance industry is…

Unlock the potential

Having a criminal conviction can be more than just a social stigma, as ex-offenders can also struggle to obtain insurance. However, one charity is hoping to eradicate some common industry perceptions, writes Sarah Hills

Expo programme

This year's Insurance Age Broker Expo is taking place on 1 November at the Ricoh Arena, Coventry for the first time

One step at a time

The small to medium-sized enterprise market has long been dominated by brokers, however, are direct insurers and aggregators starting to gain ground? Sarah Hills explores the current market divide in the SME sector, and looks at who is likely to be at…

So, who do you represent?

The English and Scottish Law Commissions' July consultation paper focused on helping consumers better understand the law regarding insurance contracts

Anything is possible

The Financial Services Authority's Treating Customers Fairly principle has left many in the insurance industry wondering whether compliance is possible but, as Martin Friel discusses, the regulator's intentions are becoming clearer as the market spends…

Stand out from the crowd

With direct writers increasingly targeting the small to medium-sized enterprise market, David Gilchrist discusses how brokers can regain some lost ground by incorporating tailored schemes benefits into their offering

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