Training
Regional round table - Bournemouth: Fraud focus
Our expert panel discusses how the Insurance Fraud Register and other developments in the market will impact brokers' attitude to fraud. Liz McMahon reports.
Regulation costs three times more in UK than rest of EU
The British Insurance Brokers’ Association (Biba) has made the first real attempt since regulation was first applied to general insurance brokers to quantify just what it costs for brokers to remain compliant.
Reportage: Facing up to networks
With networks increasing in popularity, Emmanuel Kenning recounts their development and looks to the future of this crucial market sector.
Management - business development: service as selling
Peter Belsey explains how selling is not the preserve of the sales team but should link through and underpin the organisation.
RSA's property product completes its SME suite
RSA has launched a new product created specifically for property owners who own and let single or multi-premise portfolios.
News analysis - regulation: increasingly oppressive FSCS costs could hamper recruitmentConcern that jobs may be lost as brokers struggle to foot rising bill
The recent increase of over 50% in the Financial Services Compensation Scheme (FSCS) levy for brokers has raised fears that it could cause redundancies in the industry.
Power hour - future of broking round table London: Talking heads
The biggest names in the industry come together to debate the key issues facing brokers at the moment, from regulation and rates to consolidation and distribution. Martin Friel reports.
The professionalism push: Video interview with Sandy Scott, CII
Sandy Scott, chief executive of the Chartered Insurance Institute talks to Jonathan Swift about the challenges and opportunities facing the general insurance industry in its quest to embrace professionalism.
Reportage - Risk management: The commercial menu
Risk management is often touted as a way in which brokers can differentiate themselves from their competitors. Edward Murray asks why it is not offered to commercial clients as standard.
FSA confirms training and competence regime changes
The Financial Services Authority (FSA) has published final rules to strengthen training and competence requirements for all individuals carrying out customer facing regulated retail activities.
Reportage - CII training: The value of training
The CII has an enviable reputation for promoting professionalism in the industry, however there is a sentiment in some parts of the market that it is more concerned with making money. Louise Phillips weighs up the true value of its training structure.
Reportage - CPD requirements: Under development
No one seems to disagree with the principle of CPD, but why hasn't it proved effective so far in the broking profession? Liz McMahon reports.
Reportage - training delivery: Digital vs. face to face
Traditionally, training has been about face-to-face contact but there has recently been an increase in online offerings, which claim to provide the same quality of tuition with less cost and increased convenience. Edward Murray looks at the pros and cons…
2010 round-up - Professionalism: The year of the professional
This year saw the launch of PB's and Post's Investing in the Profession campaign to promote a new era of professionalism, writes Andrew Tjaardstra.
News analysis - Coaching: Asking the right questions
Emmanuel Kenning asks if questions rather than answers can help brokers build a successful business.
News Analysis - PB Management Event: Planning for the recovery
Emmanuel Kenning reports on the key management information on offer to attendees at PB's annual conference.
Management Clinic - Due Diligence: What's in the box?
We have the opportunity to make our first acquisition of any size and it looks like a good fit. How can we be sure of what we are buying?
Broker profile: Broking in a warzone
William Wakeham is worlds apart from the average Insurance Age reader. Martin Friel profiles the life of a broker working in Iraq as he risks car bombs, mortars and bullets in his bid to crack the Middle Eastern market
Broking success - Grove & Dean: Racing ahead
Emmanuel Kenning speaks with Damian Collett about mastering the art of a multi-niche approach.
CII roundtable - Professionalism: The rise of the professional
In this PB roundtable discussion, leading figures from the profession discuss the merits of chartered status, the need to educate customers about it and perceived difficulties in achieving it
News Analysis- Skills: Managers under the spotlight
Emmanuel Kenning looks at the gap between perception and reality when it comes to leadership strengths.
Regional power hour - Newcastle: Talent scouting
This month's power hour, held in Newcastle upon Tyne and sponsored by Ecclesiastical, discusses the level of talent in the industry and how new recruits of a high calibre can be attracted. Louise Meeson reports
Expo introduces clinics
The Broker Expo has expanded its workshop programme for 2010. Building on the practical aspect of the successful workshop programme, new focused broker clinics have been developed to give brokers the opportunity to delve deeper into the issues that…
CII launches online ethics course
The Chartered Insurance Institute (CII) has launched an online learning course in ethics for all Personal Finance Society (PFS) and CII members in response to a dip in public confidence in insurance.