Training
E-commerce: Avanade's CRM solution aims to boost brokers
A new customer relationship management (CRM) solution has been released, which aims to maximise broker sales and cut the time it takes to train new staff.
FSSC appoints chief executive
The Financial Services Skills Council (FSSC) has announced the appointment of Liz Field as chief executive, after it was required to recruit for a permanent chief executive following the renewal of its licence in March.
Focus: Learning to succeed
Edward Murray finds out how brokers can improve their management credentials by utilising offsite training and which could be the best route to take.
Reportage - Biba focus: Seminar programme for day two
The Biba 2010 day two seminar programme.
Reportage - Biba focus: Seminar programme for day one
The Biba 2010 day one seminar programme.
Investing in the Profession: Turning professional
With the Aldermanbury Declaration have we finally turned the professionalism corner?
The Aldermanbury Declaration - is it the way forward?
If you missed yesterday's live Post webinar debating the recently launched Aldermanbury Declaration it is now available for viewing on-demand.
The Aldermanbury Declaration - is it the way forward?
As part of PB's Investing in the Profession Campaign, Post magazine is hosting a live, interactive, online debate today at 3.30 on the latest professionalism initiative - The Aldermanbury Declaration.
Young, gifted and broking
Young, talented brokers and senior management figures offer Emmanuel Kenning an insight into how the broking industry can attract the best staff now and in the future.
investing in the future is vital
Highlights of PB Week
CII tightens chartered criteria
The Chartered Insurance Institute has added to its corporate Chartered Broker scheme criteria in order to improve professionalism, writes Andrew Tjaardstra.
Redundancy alternatives - UK brokers strive to avoid redundancies
The global recession continues to bite businesses and employment levels hard. Katherine Brandon considers the alternatives to redundancies
Financial staff: the caring kind
Workers in financial services are prepared to be flexible if it will stop their colleagues losing th...
Redundancy spurs redeployment
New figures have shown that staff redeployment levels across the insurance sector have more than dou...
Training provider introduces insurance e-learning
Marlborough Training has launched an insurance e-learning system called In Touch. The system is des...
Job insecurity and workloads stress out brokers' employees
An overwhelming majority of staff in the insurance broking sector feel increased stress at work beca...
Fear credit hire and repair claims 'may reach £1.2bn'
New figures suggest that credit hire and repair claims are projected to cost the insurance industry ...
Insurance managers fear dire prognosis for the year ahead
A survey published by the Chartered Management Institute has compounded fears for business across th...
Willis denies using staff appraisal system to force exit of employees
Willis has denied reports that it is using its appraisal system to manage staff out of the business ...
Health and Safety - Safety at work
I am employing staff for the first time. From a health and safety perspective, what should I be aware of to ensure that I meet regulatory standards and provide a safe working environment for staff?