Skip to main content

Professionalism: Insurance Age throws down the gauntlet

flames

Today on Insurance Age we have launched the latest section of our Professionalism campaign to turn up the heat on insurers and challenge them to prove they deliver on what they say they believe.

As Axa's chief executive of Commercial Lines and Personal Intermediary Amanda Blanc admits: "There comes a time when we have to put our money, or our actions, where our mouths are," adding: "It is fine to talk a good game around Professionalism but what we all do in practice is the real acid test."

An exclusive survey, to be published in the March edition, will collate the industry's beliefs on the importance of chartered status to professionalism. And every participating insurer will have the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk or view our subscription options here: https://subscriptions.insuranceage.co.uk/subscribe

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

Show password
Hide password

Q&A: Grove & Dean’s Michael Lawrence

Michael Lawrence, distribution and underwriting director at personal lines specialist Grove & Dean, spent 34 years at LV general insurance in its various guises before jumping the fence in 2024.

End of Year Review 2025: Percayso’s Chris Traill

Chris Traill, account director at Percayso Inform, is happy the market is leaning harder into data-driven segmentation rather than just chasing the cheapest headline rate; but adds even with Consumer Duty, there are still examples of poor communication and product understanding.

End of Year Review 2025: Axa Retail’s Matt Field

Matt Field, intermediary director at Axa Retail, hails the insurer’s domestic violence proposition; keeps a keen eye on its NPS; and predicts new entrants to shake up the retail personal lines market, with a particular focus on data and technology.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: