Compliance
Hector Sants - an appraisal
So Hector Sants is off. The man who ran the FSA during its most turbulent period is heading off into the regulatory sunset.
FSA issues PPI redress guidance
The regulator has published proposed guidance for firms contacting customers who they may have mis-sold payment protection insurance (PPI) to but have not yet complained.
Biba splits from RWA
The British Insurance Brokers’ Association (Biba) has split with RWA Group, one of its compliance partners.
Former BoE committee man joins regional broker
Buckinghamshire-based J Bennett and Son has appointed Steve Smart as a non-executive director.
UKGI compliance membership approaches 400
UKGI has signed up ten new members, including both established and start up general insurance brokers, in its push for growth.
Marsh makes senior hire to develop footprint on Isle of Man
Marsh has appointed Ken Watterson as a non-executive director on its board of directors on the Isle of Man.
Broker trade bodies want lower regulatory barriers
The British Insurance Brokers’ Association (Biba) and the Institute of Insurance Brokers (IIB) have called for regulatory barriers to be lowered and for the current inappropriate style and intensity of regulation to be reformed.
Compliance consultant wants client name cleared, not apology
The compliance consultant at the centre of a bullying claim with the regulator has insisted she wants her client’s reputation cleared rather than receive an apology.
FSA to apologise over "bullying" TCF assessors
The Financial Services Authority (FSA) has said it will apologise to a firm's compliance officer for the conduct of two treating customers fairly (TCF) assessors during a supervisory visit after an official complaint was upheld.
UK firms feel FSA scrutiny puts them at a disadvantage
The Financial Services Authority’s (FSA) post-crisis clampdown may be harming the UK’s international competitiveness, according to research among senior financial services executives.
Autonet creates senior compliance role to support growth
Autonet Insurance Group has appointed Jenny Devaney to its board in the new role of compliance director.
Ecclesiastical creates new compliance role
Ecclesiastical has appointed John Schofield to the newly created role of director of group internal audit and compliance.
Regional round table - Bournemouth: Fraud focus
Our expert panel discusses how the Insurance Fraud Register and other developments in the market will impact brokers' attitude to fraud. Liz McMahon reports.
Regulation costs three times more in UK than rest of EU
The British Insurance Brokers’ Association (Biba) has made the first real attempt since regulation was first applied to general insurance brokers to quantify just what it costs for brokers to remain compliant.
Reportage: Facing up to networks
With networks increasing in popularity, Emmanuel Kenning recounts their development and looks to the future of this crucial market sector.
Regulation preventing brokers from growing their businesses
A survey of Insurance Age readers has found that nearly 95% of brokers in the country find it more difficult to do their day to day job as a direct result of regulation.
The interview: The charisma in compliance
When Steve White joined Biba in 2004, he brought with him a unique understanding of the application of FSA rules to insurance broking. He has since gone on to be crowned Compliance Personality of the Year 2010. Liz McMahon reports
Start-up brokers: New Year, new start-up?
What's on your New Year's resolutions for 2011? Get fit, give up the fags, start a new broking business? Malcolm Lee sets out what you need to consider to be a successful start-up broker.
Market Watch - Networks: Opening connections
Emmanuel Kenning argues that broker networks are becoming more popular, though managers need to think carefully about the offerings available through them before committing their firms.
Reportage - FSCS redress: Speak now...
Colin Darnell gives practical advice on how brokers can act to mitigate the significantly increased FSCS levy as well as potentially help shape future funding arrangements.
Reportage - Coping with regulation: A regulatory health check
Whether they choose to call in a consultant, turn to their network or go it alone, brokers have a few options available to them when it comes to handling the pressures of regulation. Edward Murray explores the pros and cons of the different approaches.
Focus - Start-ups: Making your own space
Edward Murray investigates the key considerations involved in establishing a new broker
Broker employee management system launched
Compliance Management Services has launched its paperless people management system Streamline Solutions to the wider broking community following a pilot.