Regulation
Brokers feeling happier with insurer service levels
Brokers are happier with the service they receive from insurers after recording improvements in thei...
Product innovation: has it been ignored for too long?
This month's the panel discusses whether product innovation in the insurance market has been given enough importance
Regulation and small brokers Q&A
A year has now passed since the onset of Financial Services Authority (FSA) regulation. The switch f...
CMT launched by IFS
The Competence Maintenance Tool (CMT) has been launched by the Institute of Financial Services (IFS)...
It was interesting researching the front cover story ..
It was interesting researching the front cover story this month on the increases in postage costs fa...
Be prepared
Disaster recovery
SSP announces new operating structure
SSP has announced a new operating structure that will take effect immediately. The business will now...
Solid all-round showing from Ecclesiastical
Company ratings
Brokers hit by huge postal charge rises
Some brokers are being hit by a 25% hike in postal costs, Insurance Age has learnt, as a direct resu...
FOS publishes budget
The Financial Ombudsman Service (FOS) has published its budget for the next financial year for consu...
If in doubt, then just leave it out
FSA rules on disclosure make it tempting to send a lot of information to clients that is next to useless. Tracey Robinson says this 'safety first' approach does more harm than good
A year of living dangerously
2005 Retrospective
Appointment at Thompson Rudd Group
The Thompson Rudd Group has appointed Anthony Needham and Paul Dainty as account executives. ...
Professional Broking Sentiment Surveys
Welcome to the sixth quarterly Professional Broking Sentiment Survey - the independent industry barometer representing brokers' views. In this latest survey, almost one year on from the start of regulation under the Financial Services Authority, brokers…
Professional Broking Broker Managment Forum
The latest Professional Broking Broker Management Forum examined the issues surrounding commercial insurance fraud and asked how brokers can manage fraud as part of their overall business strategy. Alex Broad reports
Poison-tipped Arrows cause for concern
While Arrow visits are meeting the expectations of the financial services industry from a process point of view, the application of the process has been met with a lack of confidence
Religion and politics
Q. An employee has complained he has not been granted leave for one of his faith festivals, despite having used all of his holiday entitlement
Light Letter of the month - Search
I think one-fifth of brokers expecting to grow significantly, as revealed in the Professional Brokin...
A raft of conflict
Q. Our firm handles mainly commercial business. I know that the FSA has written to some firms about conflicts of interest, but surely smaller firms like ours only survive by retaining satisfied clients and, as such, can state that everything is done with…
Prophets of boom
Market Cycle
BIBA opposes FSA over disclosure
The British Insurance Brokers' Association has opposed the Financial Services Authority's plans to a...
Pursuing a bone of contention
Anyone with management responsibility in a Financial Services Authority-regulated business should, b...
FSA appoints Snowball to panel
The Financial Services Authority has appointed Patrick Snowball, group executive director at Aviva, ...
SSP releases first half-year results
E-commerce & technology