Regulation
TOBA impact likely in BIBA's response to regulators remuneration concerns
The British Insurance Broker's Association is to propose to the regulator that the right of customer...
Creditors still waiting for Fabien payout
Creditors of failed broker Fabien Risk Services are still out of pocket, as its liquidator Begbies T...
Transparency and BIBA's final solution
As the British Insurance Brokers' Association prepares to offer a 'market-led solution' to the regul...
Misys clinics begin run
Recently acquired technology house Misys general insurance has announced a series of free one-day cl...
Subsidence payment delays warning
Members of the Association of Specialist Underpinning Contractors have highlighted their concerns re...
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Germany stalling over IMD implementation
Germany is still dragging its feet over the implementation of the European Union's Insurance Mediati...
Appointment at The British Insurance Brokers' Association
The British Insurance Brokers' Association has appointed Peter Kelly, head of office at Marsh Belfas...
Getting closure
Q. I have to make redundancies and close one of my branches. I'd like to give the option of voluntary redundancy and retain talent regardless of their length of service with the company, what are my legal options?
Frustration over endowment claims
To advise, or not to advise? That is the question that rather too many major financial institutions fail to apply with sufficient rigour, according to the Financial Services Authority
Zurich pays for impropriety
Zurich Financial Services has come to an agreement with New York Attorney General Eliot Spitzer and ...
FSA and OFT set out action plan for greater co-operation
The Financial Services Authority and the Office of Fair Trading are to produce an action plan, to be...
Brokers still licking regulation wounds
In the run-up to this year's British Insurance Brokers' Association (Biba) conference in Brighton, Insurance Age conducted an online poll of readers to gauge your views on a number of the major themes on the agenda. Michelle Worvell reports on the results
IDS joins forces with AuditWare Systems
IDM Data Solutions (IDS) has joined forces with AuditWare Systems to develop its full range of fraud...
Your views on changes since regulation
Brokers' customers have not reacted positively to the changes implemented since Financial Services A...
First class travel for all customers
Insurance industry customers demand, and are quite entitled to receive, the very best of treatment, says Paul Maidment but too often they are made to feel like second-class citizens
Greenway champions non-advised sales fight
Concerns about the growth of non-advised sales under the new regulatory regime have been taken up wi...
FSA's customer campaign will cause claims headache
The Financial Services Authority's (FSA) Treating Customers Fairly (TCF) campaign could leave compan...
The runt of the litter
Good things come in small packages, according to the well known saying, but in the current competitive environment being small is not necessarily an advantage, as Liz Booth explains
Thoughts on the fairness of FOS investigations
- "Surely the charges should relate to who is at fault? Hence, if a claim is upheld the insurer pays...
FSA gives verdict on claims review
The Financial Services Authority (FSA) said it was encouraged by a recent survey of insurers' retail...
The hottest insurance gossip
How strange it was to see Michael Bright and Phil Condon whispering sweet nothings to each other in ...
Broker forum
Visit the Insurance Age Broker Forum as many thousands have since its initial launch. Brokers have ...