Financial Ombudsman Service (FOS)
FOS confirms £226.5m budget for 2016/17
FCA to consult on allocation of compulsory jurisdiction levy.
NAO issues warning on FCA's value for money over mis-selling
National Audit Office says the FCA cannot be confident that its actions are reducing the overall level of mis-selling.
Direct Line has most FOS complaints for general insurance
Ageas and Aviva come in second and third for the second half of 2015.
FCA, FOS, FSCS branded “not fit for purpose”
MPs raise Early Day Motion in Parliament.
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FOS: Most insurance complaints about claims
Financial Ombudsman Service says number of complaints about premiums is increasing.
FCA seeks views about regulatory framework for SMEs
Regulator says its discussion paper follows issues with the way some financial services firms have treated SME clients.
Direct Line tops FOS complaints table for general insurance
Axa and Ageas complete top three at Financial Ombudsman Service.
FOS receives 4,000 PPI complaints a week
PPI accounts for 55% of all complaints.
PPI complaints to Ombudsman fall nearly 50%
PPI makes up 87% of insurance complaints in 2014/15
FOS confirms 11% reduction in budget and freezing of fees
Consultation leads to total budget of £223.9m.
FOS figures show two thirds of complaints are still PPI
Insurer complaint figures detailed by the Ombudsman service.
Fewer complaints to the FOS in final quarter of 2014
Ombudsman reports fewer new cases in PPI and across car, motorcycle, buildings, travel and contents insurance.
Ombudsman freezes levy
Regulator reveals plans for 2015 and fees for FCA-regulated businesses.
PPI complaints fall 50% on last year
PPI still gets most complaints despite drop, but car and motor complaints rise 6%.
PPI still leads on ombudsman complaints
Payment protection insurance makes up seven out of ten complaints to regulator as insurance cases rise 1%.
FOS opened 400,000 PPI cases in past year
Cases around insurance, excluding PPI, fell 6%.
FOS reveals record complaints in 2013
PPI accounts for over three-quarters of complaints in second half of year.
FOS to reduce budget by 20% and freeze general levy at £23.3m
Ombudsman will also reduce PPI case fee and expects fewer cases.
Natalie Ceeney steps down as FOS' chief ombudsman
Watchdog trebled in size under departing chief's leadership.
PPI complaints top one million
The Financial Ombudsman Service (FOS) has now received over one million complaints about payment protection insurance (PPI), with the majority of them being in relation to the mis-selling of policies.
Rise in PPI complaints takes FoS to new record
The Financial Ombudsman Service (FoS) has revealed that complaints between 1 January and 30 June 2013 reached a record high of 327,035, a 15% increase on the previous six months.
Ombudsman confirms new card protection insurance complaints category
The Financial Ombudsman Service (FOS) has confirmed that it has created a new category for complaints about card protection insurance due to the volume of complaints it is now receiving.
PPI complaints more than double
The Financial Ombudsman Service (FOS) has revealed a 140% increase in the number of new payment protection insurance (PPI) cases it received to 378,699 in the year ended 31 March 2013.