PPI complaints to Ombudsman fall nearly 50%

complaint

PPI makes up 87% of insurance complaints in 2014/15

The Financial Ombudsman Service (Fos) received 204,943 complaints about payment protection insurance (PPI) in the year to 31 March 2015.

This represented a near halving of complaints - down 48.8% - from the 399,939 in the previous 12 months.

According to the figures from the government-body, PPI accounted for 63% of all the new complaints it received in the year. However, this was down on the 78% recorded the year before.

Overall it received 329,509 complaints, also down on the 512,167 the

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: