Fewer complaints to the FOS in final quarter of 2014

complaints

Ombudsman reports fewer new cases in PPI and across car, motorcycle, buildings, travel and contents insurance.

The Financial Ombudsman Service (FOS) received 48,516 complaints about payment protection insurance (PPI) in the three months to December 2014, compared to 79,578 in the same quarter in the previous year, according to figures released today.

There were 1,532 complaints about car and motorcycle insurance in the quarter to December 2014, which is less than the 1,801 complaints received last year.

The number of new cases opened for buildings insurance dropped to 855, compared with 1,076 in the same

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

Meet the MGA feature: Arc Legal 

Arc Legal CEO Lee Taylor outlines the value in having a supportive parent of the scale of AmTrust; and why it makes sense to keep an eye on legislation and social changes in order to innovate and develop new products.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: