Market Access
UK Broker Awards 2022: Achievement Award
David Howden is at the helm of a multi-billion-dollar global business on a fast-paced consolidation spree, all the while campaigning for better self-regulation across the industry and greater disaster relief
Blog: Partnership builds the resilience brokers need to navigate a challenging world
A recent Close Brothers Premium Finance survey highlighted a host of new issues brokers are facing that did not exist two years ago. To improve resilience in the face of these challenges Seán Kemple, managing director of premium finance, argues…
Video: Day-one benefits
In this video, Broker Account Manager, Ben Parkinson, talks about some of the benefits that ARAG’s commercial policyholders have access to from day-one, that they can make use of, year-round, even if they never have to make a legal expenses insurance…
LEI on the rise - Increasing demand for commercial legal protection
In this video, Andy Talbot, Head of Sales and Marketing at ARAG, talks about the increasing demand the company is seeing for commercial legal protection and research the company has conducted into the broker market.
Survey: How can brokers grow business in challenging times?
A recent broker barometer survey conducted by Insurance Age, in association with Close Brothers Premium Finance, explored current sentiment around business growth for insurance brokers in today’s environment, exploring current challenges and the expected…
Blog: The rising threat of underinsurance
Chris Andrews of Aviva discusses how today’s challenges could be creating an increased risk of underinsurance
In Depth: Underinsurance and the value of risk management
Sam Barrett explores the threat of increasing underinsurance amid a cost of living crisis and asks how brokers can help their clients and ensure they are covered to the right level
Video Q&A: Steve Molloy, AX – Supply chain shortages and the impact on motor claims
Steve Molloy, director of commercial sales at AX UK talks to Insurance Age about recent global supply chain issues in the motor industry and its effects on claims servicing.
The case for outsourced FNOL: A guide for motor insurance brokers
The new FCA “price walking” regulations promise an end to the ‘race to the bottom’ and a shift towards improving customer service.
Is it time to review your claims handling process?
Covid-19, Brexit and the FCA’s price walking ban have given insurance brokers food for thought about how to manage challenges in a way that improves customer service.
Legal protection proving value in tough times
Fiscal problems inevitably create legal ones, as disputes emerge over contracts, accounts fall into arrears and pressures generate conflict between employers and their staff.
Advertorial: What’s on insurers’ minds for law firms?
While 2020/21 saw law firms juggling competing needs to serve clients, in 2022 there has been a clear movement towards firms placing renewed focus on their people. It’s now more important than ever for brokers to ensure that their clients are…
Blog: Nine ways to reduce risk in tech firm contracts
Technology firms thrive in fast-paced environments. But more time spent on customer contract T&Cs would be time well spent, says Travelers Europe’s Toby Harris
Opinion: How to choose the right technology
The benefits and types of technology available to brokers are well known but how to choose the right fit? Ignite’s Toby MacLachlan shares his expertise
Blog: Helping clients adopt MFA as a critical layer of cybersecurity
Davis Kessler, of Travelers Europe, explains why multi factor identification is a key weapon for businesses and brokers as they seek to prevent cyber attacks
Adapting motor to an ‘electric’ world
While it’s sometimes difficult to compete on price against direct insurers, AX’s director of commercial sales Steve Molloy, shares some experience in how FNOL and claims management partners can support brokers in attracting and retaining customers.
Opinion: Legal disputes rise as tough times get tougher
Left reeling by pandemics, volatile markets, rising costs and labour shortages, UK businesses are also seeing a spike in legal disputes. ARAG MD, Tony Buss, explains why demand for legal protection is steadily rising with no quick end in sight.
In depth: Employment practices liability: getting back to business?
The disruption to working practices following the Covid-19 pandemic has also prompted major upheaval in the employment practices liability (EPL) market. Tim Evershed reports
In Depth: Legal expenses cover proves value in volatile times
The turmoil caused by pandemics and politics in the past two years has created an increasingly litigious landscape and served to highlight the value and benefit of legal expenses to businesses, says Tim Evershed
Insight: Creating the right pitch will benefit both insurer and broker
Jonathan Forster, of Travelers, outlines the best ways to build a lasting partnership
In Depth: Build an affinity with trade groups
Sam Barrett explores the strategies brokers need to employ when building schemes cover for trade and affinity groups
In Depth: Standing out in the schemes market
Sam Barrett speaks to experts about how to develop successful schemes across a range of niche areas
Blog: What is JCT 21.2.1 insurance, and who needs it?
Tokio Marine HCC’s head of liability, Julian Goodall, considers the snappily-named clause developed to iron out liability issues in construction.
Blog: Getting personal with digital
Open GI’s Ben Legg explains while digital can help deliver a seamless customer experience it's not the end of personal touch.