Market Access
Infographic: Driving innovation in the digital ecosystem of insurance
Established and inflexible workflows continue to frustrate customers in ways the insurance industry can no longer hide from.
Digital technology adoption survey: Six key insights for brokers
1,819 independent brokerages across the UK, Ireland, U.S., and Canada participated in the 6th Annual Applied Digital Broker Survey.
Commercial Express and ARAG team up on broker schemes
MGAs Commercial Express and ARAG have teamed up to provide commercial legal protection to brokers serving a wide range of retail and wholesale business clients, as well as emergency assistance and legal protection to residential property owners.
Embedded insurance: Building customer-centric insurance distribution using APIs
By embedding insurance into customers’ everyday transactions, it’s possible to make insurance products more visible whilst streamlining the purchasing process.
NMU takes the crown in Age’s 2022 Broker Satisfaction Survey
Brokers have voted NMU as their preferred commercial lines insurer in this year’s Insurance Age Broker Satisfaction survey, with Covéa Insurance in second place and CFC Underwriting in third.
Commercial motor - the ongoing threat of fraud
At a recent roundtable hosted by Insurance Post, in association with CRIF Decision Solutions, counter-fraud specialists discussed the ongoing threat of fraud in the commercial motor space.
New figures show stolen vehicle recovery rate down from 80% to 28%
As stolen vehicle recovery rates have plummeted, vehicle thefts in England and Wales are now costing insurers almost £1.5 billion per year.
Broker Week 2022: A fine balancing act
Faced with customers expecting easy, seamless digital access, but amid rising levels of cybercrime, brokers need to balance security with convenience. Valerie Hart looks at what brokers can do to ensure trust remains at the heart of their proposition.
Broker Week 2022: Meeting customer needs in a changing market
As inflation and the cost-of-living crisis bite, new and existing customers are more likely to shop around for more competitive deals but also face the risk of being uninsured or underinsured. Valerie Hart looks at how digital transformation is helping…
Four ways brokers can improve motor claims processes
It's no secret that motor claims can be a major drain on a broker's resources. Between the time and money spent processing claims and the potential for customer dissatisfaction, it's essential to optimise your process.
Broker Week 2022: Digitalising broker efficiency
One of the critical aims of digitalisation is to drive efficiency and productivity in the business, using connected technology to conduct and complete business seamlessly and effectively. So, what can brokers do to achieve this? Fiona Nicolson reports.
Broker Week 2022: The dos and don’ts of digitalisation
‘Customer first’ is an oft-repeated mantra when it comes to the digitalisation of insurance broking. But how do you achieve that goal? And where are brokers most likely to come unstuck? Fiona Nicolson investigates
Broker Week 2022: Evolving insurance business models
The industry’s business models are changing fast due to the relentless march of technology, new market routes, and modern distribution methods. But how can brokers keep ahead of the curve to keep current business models from becoming obsolete? Tim…
Blog: Lending through the cycle helps brokers to support their clients
Given the economic uncertainty, customers’ ability to preserve cash is likely to drive demand for insurance financing option argues Elliott Hayes, director of sales, commercial lines, Close Brother Premium Finance.
Busting ghost brokers with underwriting risk detection
Ghost brokers prey on individuals who seek low-cost insurance, who are familiar with the internet - but may be unfamiliar with how insurance works overall.
What can brokers do to blossom in the ever-evolving EV insurance market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade. At a recent roundtable event, an expert panel discussed the implications and opportunities for motor insurance brokers.
Five client benefits of classic car cover versus standard motor policies
On the surface, classic car insurance may appear similar to standard motor cover, but a look under the bonnet reveals key differences.
Blog: Inflation and underinsurance – the silent claim assassins
The spiralling cost of materials in the construction industry means devastating consequences for reinstatement claims, says Lee Goodwin of Oakleafe Claims Loss Assessors
UK Broker Awards 2022: Customer Service Award
Grow organically by more than 150% in one year? That’s the striking target Ascend Broking Group set itself, which it would achieve in part by a dedication to customer service
UK Broker Awards 2022: Young Broker of the Year
George Abbott has gone from a telematics broker with no insurance experience to an integral member of a start-up that has grown to £10m of gross written premium since its 2015 formation
UK Broker Awards 2022: Training Award
‘Grow your own’ is the mantra at Somerset Bridge Group, which has improved attrition rates by more than half and promoted a quarter of staff at its insurance services arm in the past year
UK Broker Awards 2022: Schemes Broker of the year
Marsh Commercial’s schemes business hit double-digit growth last year after a huge effort to put becoming a trusted adviser at the heart of its culture. The company set out to relentlessly focus on clients and continuously develop its team and technology…
UK Broker Awards 2022: Personal Lines Broker of the Year
In AllClear’s own words, travel wasn’t the best place to be in 2021. But the business swiftly adapted to the unique challenges of the pandemic and emerged with an incredible high triple-figure year-on-year increase in gross written premiums
UK Broker Awards 2022: Marketing and Customer Engagement Award
With ‘Will we be riding in 20 years’ time?’ SEIB took a direct approach to a threat to the popularity of horse riding – an issue the broker said required urgent action. The webinar followed reports of horse abuse at the 2021 Olympic Games, coupled with…