Market Access
Claiming loyalty: An insight into consumer attitudes towards insurance in the UK
Do customers feel valued by insurance providers or brokers? Love2shop conducted a survey to find out what UK consumers think about insurance and what motivates them.
Five key trends that are influencing the construction market
What does the future hold for the UK’s construction market?
Three misconceptions about hybrid working and IT equipment coverage
Undoubtedly hybrid working has revolutionised the way we work, but it may also be a catalyst for new potential risk exposures.
Podcast: 2024 UK construction trends
In this HSB Knowledge Squad Podcast, John Nicholls and Jason Meadows discuss five key trends influencing the UK construction market, the implications for construction insurance risks and the challenges they pose for brokers.
Reputation protection
Commercial reputations take years to build but can be destroyed in a matter of hours.
In depth: LEI as a proactive shield - the role of the insurance broker
The widening access gap in legal systems is increasing risks and potential costs not just for individuals but for businesses forced to seek justice too.
In depth: Businesses falling into the justice gap
Widely seen as a personal problem, diminishing access to justice also severely impacts businesses.
In Depth: Businesses falling into the justice gap
Widely seen as a personal problem, diminishing access to justice also severely impacts businesses. Tony Buss, managing director at ARAG explains how the justice gap has become a major issue for companies in the UK and what brokers can do to help.
In Depth: LEI as a proactive shield - the role of the insurance broker
The widening access gap in legal systems, exacerbated by chronic underfunding and post-pandemic pressures, presents significant difficulties for individuals and businesses seeking justice and challenges for insurance brokers in effectively serving their…
In-depth: How can brokers maximise marketing impact without breaking the bank?
In a hard market, better marketing can help insurance brokers differentiate themselves, demonstrate value and drive growth.
Technical bulletin: Cold weather boiler failure and risk management
A broken boiler or burst pipes can have a significant impact in terms of repair costs, loss of income and disruption to a business’s operations.
A broker's guide to how evolving working trends are impacting computer-related risks
HSB commissioned a survey of workers to understand the opportunities and challenges arising from modern working practices in relation to computer insurance.
Video Q&A: FullCircl CEO and co-founder Andrew Yates
Following its partnership with Acturis to integrate its SmartBroker solution, FullCircl CEO and co-founder Andrew Yates explains the benefits for brokers and future plans for the business. Watch this video Q&A to find out more.
In-Depth: Digital messaging – how can brokers use digital marketing to build a brand and customer base?
As digitalisation turns from lip service to concrete solutions, brokers are expected to keep pace with the rest of the industry.
How brokers can use data & technology to build a more customer-centric future
Businesses are defined by how they respond to crises and brokers are defined by their ability to assist businesses when crises occur.
Classic car insurance: How brokers can enhance client relationships
Despite current economic fluctuations and global uncertainties, the classic car market in the UK remains remarkably resilient, and enthusiasts continue to invest in their passion.
All aboard: A smoother journey for commercial insurance onboarding
The ability to engage, assess, advise on risk and price accurately is vital in today’s commercial insurance market.
Unveiling the future of commercial insurance: Education, engagement and technology
How can brokers and insurers educate commercial customers about the risks they’re exposed to?
Unveiling the future of commercial insurance: Navigating risk, trusting data and empowering clients
Insurance Post, in partnership with CRIF, conducted a survey to explore the risks associated with the commercial insurance sector.
ARAG on the challenges still facing SMEs
Conversations about the cost-of-living crisis and surging energy bills understandably tend to zero in on the impact upon on individuals and families, yet many businesses are struggling too.
ARAG to provide hire car cover for Hastings Direct customers
Leading legal expenses insurance and assistance provider ARAG has been selected by Hastings Direct to supply vehicle hire insurance to motor clients of the Bexhill-on-Sea based insurance provider.
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
Partner benefits - ARAG's EduMe training platform
In this video, corporate account manager Jason Howse talks about ARAG's EduMe platform for business partners, which provides a comprehensive suite of training packages to help staff sell legal expenses insurance and assistance products with confidence.
Day-one benefits – ARAG’s legal services website
In this video, broker account manager Ben Parkinson and corporate account manager Jason Howse talk about ARAG's legal services website and the benefits that it offers to personal, commercial and property owner policyholders.