Management

Broadening your horizons.

Recent legislation affecting the selling of travel insurance could mean more business for brokers, although the value of this market lies more in the opportunities it offers for cross-selling, says Jacqueline Page.

Money in the bank.

Providing a bespoke premium finance plan could make all the difference to a business with a very tight budget or cash flow difficulties. Steve Banner reports.

Country life.

Farmers are having a hard time of it at the moment. Brokers that can win over their confidence and find them better and, where possible, cheaper cover, will be onto a winner, says David Murray Wells.

Will the chain break?

AA Insurance sold its 250 high-street shops and telebrokers are increasing their market share. Shona Cronin looks at what the future holds for the major high-street chains.

Malcolm Harvey.

The Woolf reforms are completely changing the way insurers' claims departments work. But, be warned, this will have an impact on brokers.

David Worsfold.

Direct writers will be the first regulatory target of the GISC. This clears up any nonsense about the council being devised by insurers as a means to control brokers.

Top of the reform.

As a past chairman of the Examiner's Committee, Reg Brown is well aware of the need for change at the CII. Tim Collison spoke to him about his plans for his year as president.

On the buses.

Bus and coach insurers are managing to push through some significant rate increases. However, Steve Banner says this good news is offset by an increase in fraud and in claims costs.

All fired up.

Loss adjusters are under pressure to provide insurers with a slick, 24-hour service. Simon Threadgold says this also means forging better relations with brokers so that customers can benefit from a seamless claims handling service.

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