Management

Ian Ritchie.

There are many 'basics' to take care of before brokers can re-open for business after the millennium festivities.

Chris Hanks.

The need to improve insurers' service levels, which is critical in their relationship with brokers, is in the news once again.

You must complain.

Never was there a better time to make demands on your insurers. For some of us, complaining does not...

A clear, focused strategy.

Although Investec is a subsidiary of a global group, it attributes its success to broking local and niche business, Paul Anscomb tells Shona Cronin.

ABI launches EL code

The Association of British Insurers has a produced code of practice to help employees suffering a wor...

CIB must be modern.

Many brokers and intermediaries are rightly worried about the impact the establishment of GISC will ...

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