Insurer
Viewpoint: Loyalty rides on every claim
Jonathan Hughes gives his views on claims
News Analysis - Gender equality: Ensuring equality
Emmanuel Kenning asks if the insurance industry should be congratulating or chastising itself over its equal pay record between the sexes.
Exeter Friendly launches new family brand
Exeter Friendly has launched a new insurance brand, Exeter Family Friendly.
More than 400 firms left without solicitors' PI cover after deadline
The Solicitors' Regulation Authority (SRA) has received 409 applications from firms requesting entrance into the assigned risk pool (ARP) on the professional indemnity renewal deadline of 1 October.
Dual confirms hire of Tim Grant
Dual Corporate Risks has confirmed its appointment of Tim Grant as head of e-business.
Polly C
Polly loves a little bit of controversy, especially when it comes from an unexpected source, so she was 'all ears' when Phil Bunker, MD of LV Broker, let rip on rival Aviva.
Broker claims debate - roundtable: A case of too many cooks?
The friction between brokers, insurers and accident management companies is well documented, but what has come under less scrutiny is the underlying reason for this tension. Martin Friel reports on this special roundtable debate.
Pruhealth's buyout threatens end to PMI's reigning duopoly
The stranglehold that Axa PPP and Bupa hold over the private medical insurance (PMI) market could be loosened, following Pruhealth's acquisition of Standard Life Health (SLH).
Marsh announces aggressive network growth ambition
Marsh has claimed its network division will be a top three player by 2013 despite the departure of ProBroker head, Bruce Fertnig, and market rumours of limited insurer appetite.
Construction industry appeals to insurers for immediate help
Brokers are demanding that the insurance industry "step up to the plate" to aid the struggling construction sector.
LV denies market charge of 'massaging' motor results
LV has hit back at persistent market speculation surrounding the health of its motor business.
Brit recommends buyout deal to shareholders
Brit Insurance has moved a step closer to selling the business after revealing it expects to recommend a buyout offer by Apollo Management and CVC Capital Partners to its shareholders.
Reward for efficiency required
There is no incentive for accident management companies to perform efficiently and the market requires legislation or a new product in order for it to perform acceptably.
Reportage - insurer service: Less is more
Insurers have shunned small partnerships in favour of big business, but this may have been an error of judgement. Jonathan Davey uncovers why smaller brokers may have more to offer.
Broker claims debate: Restoring relations
With insurers under-resourced to cope with growing credit-hire volumes, the industry is feeling the strain. Chris Shaw asks how relations can be improved.
Axa withdraws personal lines business from Westinsure
Axa has confirmed that its personal lines intermediary business has exited the Westinsure broker network and that all preferential commission rates for that book have ceased.
Social media users could face rise in home premiums
Aggregators are divided over whether social networkers could see their home insurance premiums rise.
Agenda: Do big insurance mergers work?
RSA's unwelcome bid for Aviva raises many issues but the main one is whether mergers between large insurance companies work in the long term.
Broker claims debate: Giving credit where it's due
Credit-hire organisations step in to provide replacement vehicles to not at fault drivers when insurers fail to serve their needs. Unsurprisingly, the relationship between the two industries has always been tense. Edward Murray asks where brokers fit in…
Market Moves
A monthly look at who is moving where...
News review: September
John Lewis unveiled plans to rebrand its insurance offering as it targeted "rapid growth" in the insurance market.
Aggregator surge could hamper insurers' IT
Software experts have raised concern that the growing popularity of comparison sites is causing IT troubles for UK insurance companies.
Economic downturn leads to claim payout battle for brokers
The Association of British Insurers (ABI) has hit back at claims that brokers have had to fight harder to secure payouts for their clients during the recession.
Product launches: Aviva improves charity offering
Aviva has enhanced its offering for the charity and not-for-profit sector.