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Articles by Insurance Age staff

The customer is always right

Despite the fact that the importance of a claims service for brokers has diminished in recent years, there is no doubt that for some brokers the ability to offer a professional claims service is still vital and helps keep their customers loyal. Marcus…

Soundbytes

Brian Russell, managing director, Anglo Pacific Consultants What is QuoteMac? QuoteMac (QM) is an ...

Is FSA IT regulation just leading a horse to water?

This month's power hour panel asks if the process of regulation by the Financial Services Authority has increased the pace that brokers have moved their IT capabilities forward or had this process already been taking place before regulation

New research on fraud

Insurance fraud in the UK business community costs at least £550m a year, new research has revealed....

Sentiment insight

The Sentiment Survey published in this edition of PB reflects brokers' fears about insurers competin...

Appointment at Guy Carpenter

Paul Brehm has been appointed as a senior vice president in Guy Carpenter's Minneapolis office. ...

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