Investing outside the box
With the number of outsourcing contracts having risen 11% over the last year, Andrew Tjaardstra discusses the rise in specialist businesses that - partly as a result of technological advances - are catering for clients' specific needs through outsourcing
Outsourcing - paying another company to provide services that a company might otherwise have employed its own staff to perform - has been happening forever. Examples of outsourcing services that brokers use are: training, technology, compliance issues, risk management, staff recruitment and the handling of brokers' business books.
The emphasis on costs, service and technology in today's professional broking environment means it is natural for brokers to investigate saving time and potentially
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