Analysis
Message from our sponsor
Round Table
Changing the landscape
Outsourcing
Biographies - Who's who around the table
Round Table
Untightening the tethers of regulation
FSA effectiveness review
Seeking greater focus
The popularity of companies outsourcing services and operations has grown considerably over recent years. Paul Lang looks at how outsourcing works and how a company can keep a tight rein on its operations and focus them in the right areas
Stepping into the hot seat
Using KC Partner's Commercial Connect system allowed Advantage Insurance Centres to manage its growing commercial business. The company explains that showing loyalty to its IT supplier has resulted in a mutually advantagous relationship as they both…
The grass is always greener
Offshoring
Starting to take off
Given the perennially 'hot topic' nature of asbestos regulation, Lloyd's broker Howden appear to have come up with a winner by launching a new accreditation scheme for asbestos investigators. Sarah Hills reports on the benefits it will bring
The start of something big
Cardiff, the gateway to Wales, is a city on the up and makes an exciting place to visit and work in. Sarah Hills visited the capital of Wales and found it a place that, with huge government backing and investment; and a wealth of skilled workers, is ripe…
A bright idea
Eighteen months ago H&R Insurance Services took the decision to outsource its claims function to an external provider for the first time. The broker explains the reasons for taking the decision to outsource, and how it has worked out in practice
The need for speed
Industry research highlights the fact that the motor insurance market is becoming tougher. With cost inflation and policy deflation, as well as meeting the demands of regulatory bodies, the insurance industry is having to reassess how it can get back on…
A sure-fire winner
White labelling is experiencing something of a renaissance, with 40% of brokers showing an interest in launching their own-brand personal lines schemes. Sarah Hills discovers that this is an excellent strategy to help small to medium-sized firms compete…
Sink or swim
Business Continuity Planning
Broker Management Forum
In July's debate our panellists discussed the diminishing availability of talent in the industry
Lucas Fettes and Partners: 200 staff and accounting.
Lucas Fettes and Partners
Open your eyes
Fraud
Bill gets tough on road abusers
The Road Safety Bill is a rare beast, supported by all political parties, the insurance industry and road safety organisations. The main criticism has been that the penalties do not go far enough
Arrested development
Training
Charm offensive
Attracting employees
Pets be having you
As the pet insurance market has developed, so has the choice of policies available to consumers - but so too has the level of confusion involved in choosing a product. Jane Bernstein says that insurers need to be upfront about what is and is not covered
Slow and steady wins the race
Every industry has its ups and downs but insurance seems to suffer more than its fair share. Keith Purvis says something must be done to keep it on a steadier path
Measuring the times
With the UK facing an increasingly do-it-yourself culture, many home renovators are facing more than just a choice of what colour of paint to use. As Liz Booth reports, DIY improvements are rarely reflected in home insurance policies, leaving consumers…
Survival of the fittest
The growth of networks seemed like the best way of surviving a tough time for the industry but many believed that regulation would dry up any real chance they had to flourish. However, as Paul Lang reports, post-regulation, some networks are experiencing…
Blazing a trail
Camberford Law Insurance Brokers has received a good deal of positive publicity lately, mainly due to the success of chairman and chief executive Mohamed Sheikh but also because of its success in schemes. Sarah Hills takes an in-depth look at the company