Credit hire
FCA urges improvements after uncovering “concerning evidence” of poor claims handling
The Financial Conduct Authority has urged insurers for improvements in claims handling whilst acknowledging rising motor premiums are mostly driven by external cost pressures.
Heed the alarm: Top five warnings for brokers
Following the warnings from PwC that brokers must take on a more risk advisory role we examine other times the alarm was sounded in the broking market.
CHO calls on CMA to ensure motor market remains competitive
Credit hire body warns that cost savings should not go into insurers' profits.
Existing framework best way forward for credit hire claims, says CHO
Organisation urges CMA to find in favour of existing voluntary protocol.
Competition Commission rules UK motor market is "not working well"
Office of Fair Trading referred the motor market to the commission back in September 2012.
Axa makes final offer to settle Autofocus claims with Accident Exchange
Axa has made a full and final settlement offer in an attempt to end its involvement in the long-running Autofocus litigation.
Markerstudy on verge of four broker buys
Markerstudy Group has signed four non-disclosure agreements (NDA) to buy brokers.
Markerstudy claims "final piece to the puzzle" with credit hire swoop
Markerstudy Group has bought accident management company Vision Vehicle Solutions as it focuses on launching an "integrated motor service" in early 2013.
S&P expects motor investigation to have "small" impact
Standard and Poor's (S&P) expects that the Office of Fair Trading's (OFT) decision to refer the motor market to the Competition Commission will only have a "small" impact on insurers.
OFT's motor market stand is long overdue
Good things come to those that wait.
Moody's warns OFT motor referral will "hurt profitability"
Moody's has warned that the Office of Fair Trading's (OFT) move to refer the private motor insurance market to the Competition Commission will "hurt profitability" and "create uncertainty".
Industry welcomes OFT motor market decision
The Office of Fair Trading’s (OFT) decision to refer the private motor insurance market to the Competition Commission has been welcomed by firms across the industry.
OFT takes motor stand and calls in Competition Commission
The Office of Fair Trading (OFT) has referred the UK's private motor insurance market to the Competition Commission over concerns the market may ‘prevent, restrict or distort' competition.
"Dysfunctional" motor market referred to Competition Commission
The Office of Fair Trading (OFT) has provisionally decided to refer the private motor insurance market to the Competition Commission.
Ai Claims extends ULR deal to 2015
Ai Claims Solutions has signed a three year deal with ULR Additions to continue providing credit hire and repair facilities.
Ai Claims sees slip in profit and revenue
Ai Claims Solutions has reported a fall in profit to £858,000 in the six months to December 2011 compared to £1.2m in the same period of 2010.
Industry laments lack of referral fee bite in TSC report
The Transport Select Committee’s follow up report into the cost of motor insurance has been widely welcomed by the insurance industry but there is frustration that proposed measures to tackle referral fees do not go far enough.
Select Committee report focuses on whiplash claims and referral fees
The Transport Select Committee has called for the bar to receiving compensation for whiplash to be raised and for the receipt of referral fees to be banned across the board.
Biba throws weight behind OFT motor investigation
The British Insurance Brokers’ Association (Biba) has added its support to the Office of Fair Trading’s (OFT) investigation into credit hire and vehicle repair.
OFT launches third party repair and credit hire investigation
The Office of Fair Trading (OFT) has launched an investigation into the provision of third party vehicle repairs and credit hire replacement vehicles in the UK motor market.
LMA urges Ombudsman to look at true costs of rising motor premiums
The Lloyd’s Market Association (LMA) has stressed that losses in the motor insurance market and unnecessary costs faced by insurers are responsible for pushing up prices for customers.