Credit hire
Allianz claims success in Darren Bent case despite apparent loss
Allianz has hailed the Court of Appeal’s judgement in the credit hire case of England footballer Darren Bent as a significant victory for the general insurance industry.
England footballer defeats Allianz in credit hire case
The Court of Appeal has found in favour of England footballer Darren Bent in his ongoing credit hire legal wrangle with Allianz Insurance.
Groupama calls for major market correction as commercial revenues drop
Groupama has revealed a 34% increase in profits before tax and amorisation to £18.5m (H1 2010: £13.7m) for its combined UK operations in the first six months of 2011.
Viewpoint - motor insurance: the mire of credit hire
A changes of attitude by brokers and insurers is long overdue and would restore customers’ faith, says Steve Caffrey.
Opinion - accident management: a case of double standards
Clare Ryder tackles two topics that have been the subject of debate recently - deskilling and insurer use of accident management
Bent case could force drivers to shop around for credit hire
A case involving footballer Darren Bent could impact UK car drivers who accept a replacement vehicle following a crash, Allianz has warned.
Your opinions: One in four pay off other driver
Insurance Age welcomes your opinions via email, Linked In, the Broker Forum, Twitter and good old fashioned letters.
Legal expenses: Referral fee free?
Martin Friel looks to the future and imagines a legal expenses market where referral fees no longer exist. What would this mean for brokers and how would the sector adapt to accommodate this change?
Interview: In perfect focus
With sharp intelligence, good humour and unique perspective, industry consultant Clare Ryder shares her thoughts with Martin Friel about where the market has been and where it needs to go next.
The PB Interview - Laurent Matras: Through the storm
Laurent Matras, managing director at Groupama Insurances, tells Andrew Tjaardstra about the state of the insurance market and how he is working closely with brokers to give his firm a competitive advantage.
Broker claims debate
Claims are a thorny issue at the best of times but when credit-hire organisations and accident management companies are involved, it seems everyone gets prickly.
Broker claims debate - roundtable: A case of too many cooks?
The friction between brokers, insurers and accident management companies is well documented, but what has come under less scrutiny is the underlying reason for this tension. Martin Friel reports on this special roundtable debate.
Broker claims debate: Restoring relations
With insurers under-resourced to cope with growing credit-hire volumes, the industry is feeling the strain. Chris Shaw asks how relations can be improved.
Broker claims debate: Giving credit where it's due
Credit-hire organisations step in to provide replacement vehicles to not at fault drivers when insurers fail to serve their needs. Unsurprisingly, the relationship between the two industries has always been tense. Edward Murray asks where brokers fit in…
Autofocus goes into administration.
The credit hire reporting company Autofocus has entered administration.
BIBA 2010: Insurers and brokers warned over "cancerous" credit hire issue
Delegates were warned yesterday that if the industry does not address the issue of credit hire, it will get even more “cancerous” and ultimately ruin the insurance industry’s reputation.
News review: April 2010
Capita Insurance Services set its sights on becoming the largest niche motor broker in the UK, according to the managing director of its most recent acquisition Sureterm Direct.
A balancing act
When looking for a CHO to manage their claims, brokers need to weigh up attractive commission with drawbacks such as heavy litigation and lengthy hire periods. Chris Shaw explores the supply chain relationship
Credit where it is due?
Few issues in the motor market stir as much controversy as credit hire and the companies that promote and supply it, argues Philip Bird, director of claims at Groupama Insurances.
Axa withdraws credit hire GTA support
From 7 September the insurer will look at all new hires on a case by case basis - they will not be considered under the terms of the Association of British Insurers' general trading agreement