Existing framework best way forward for credit hire claims, says CHO

A magnifying glass on top of some books

Organisation urges CMA to find in favour of existing voluntary protocol.

The Credit Hire Organisation (CHO), which represents the UK's credit hire industry, has urged the Competition and Markets Authority (CMA) to use the existing credit hire claims settlement framework when it issues its latest report.

According to the CHO, the General Terms of Agreement (GTA), an existing voluntary protocol used by most insurers and credit hire companies (CHCs) to manage replacement vehicle motor claims over the last 12 years, represented the best outcome for consumers, insurers

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