Review: Keeping the wheels on the bus


  • This product has been reviewed by brokers and rated from one to five stars, based on the policy’s key benefits. * = Poor ** = Average *** = Good **** = Very good ***** = Excellent

QBE Minibus Insurance

Underwriter: QBE Insurance (Europe).

Commission paid: Flexible.

Coverage: Great Britain and Northern Ireland (‘hire and reward’ not available in Northern Ireland).

Minimum premium: From £530 dependent upon trade.

Excess: From £150-£500 dependent upon trade.

Contacts: Mark Thomason, underwriting manager, [email protected] 

Jason Cowlishaw, senior motor underwriter, [email protected] 

Lee Northwood, underwriter, [email protected]

Key benefits

▶ Quotes 24 hours a day via Acturis and the QBE FastFlow extranet.

▶ Any minibus and any driver considered.

▶ Optional AA breakdown recovery, which includes European cover, roadside assistance, relay, homestart and onward transportation for all passengers.

▶ Minibus operator’s handbook and risk management advice to help reduce claims, along with legal and technical support.

▶ Optional public liability cover for private and public hire operators.

▶ Personal accident cover for driver and passengers.

▶ Uninsured loss recovery available.


Richard Stride, CEO of Be Wiser Business at Be Wiser Insurance, comments: ”For us, there is no doubt that the QBE product is a market leader. Obtaining quotes is a quick and easy process, a few clicks and the quote is there. The premiums are always very reasonable and the low minimum premium is a great help when trying to secure new business or retain existing business.

“Quotes are available at anytime, which suits our extended business opening hours and is a must for both us and our clients. Knowing that QBE can cover most trades and professions is also a great time saver. 

“All the usual minibus policy covers are available on this product, including the option to extend the policy to include uninsured loss recovery, but I particularly like the option to include public liability for public and private hire operators – a feature that is not commonly available from all providers.

“The policy wording is a little on the long side, but the key information should the customer need to make a claim is well written and the instructions and telephone numbers are clear. Overall this policy has got to be one of the best available in the insurance market place.”

Overall rating **** (4/5)

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