HNW brokers risk relationships turning “transactional” due to workloads
Many high net worth brokers are failing to engage with clients as much as they should because they are over-stretched, lack confidence and time poor, creating relationships that are merely transactional.
That was one of the conclusions of the panel ‘Hidden gaps: The underinsurance crisis in high net worth portfolios’ at Insurance Age’s High Net Worth Forum last Thursday (20 November) in London.
Darren Humphray, managing partner, private clients at Partners&, pictured second left, said: “Over the last couple of decades I must have interviewed some four or 500 candidates in the private client space who were looking at their options in terms of career progression and/or flexibility around work.
“And
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