Chartered Insurance Institute (CII)
Fisher pledges to focus on professionalism and diversity
New CII CEO “looking forward” to starting on 1 February and keen to build on foundations laid by outgoing CEO Sandy Scott.
Hugh J Boswell Insurance Brokers gains chartered status
Broker says award coincides with celebrating its 110th year of trading in 2016.
Fisher to “drive professionalism” in CII role
CII has “struck gold” with her appointment and Fisher is expected to drive professionalism agenda and build on foundations laid by Sandy Scott.
Sian Fisher appointed CEO of the CII
Fisher to start on 1 February with Sandy Scott retiring at the end of March.
Aston Scott awarded chartered status
Broker said achievement reflects years of investment in the business.
The winner is revealed in the Insurance Debate
Brokers have been voting on whether insurance will ever match medicine, law or accountancy in the public’s eye.
Broker bites video part 4: The Great Debate
What can the insurance sector learn from other sectors in terms of improving its customer centricity?
The Insurance Debate: Be transparent to gain trust
Axa CEO of UK and Ireland GI Amanda Blanc says openness across the industry is the only way to go.
Broker bites video part 3: The Great Debate
What does professionalism in broking mean to you?
The Insurance Debate: Think about the customer journey
Stephanie Smith, retail ops director at Allianz, says the industry needs to do two things to earn customers’ trust.
The Insurance Debate: Innovate to rebuild trust
Jonathan Howe, UK insurance leader at PwC says change is equally likely to be driven by new entrants to the sector as existing insurers.
Broker bites video part 2: The Great Debate
What can be done to improve the public perception of the insurance sector?
The Insurance Debate: Use tech to drive professionalism
Aviva COO Lindsey Rix says sector should embrace technology to build trust
A customer-driven journey to professionalism
Ex-CII president Tom Woolgrove enters the Insurance Debate.
Insurance Debate: Insurers must demonstrate value
James Daley, MD of Fairer Finance argues that the sector has a long way to go before it is truly customer-centric and seen as professional.
Broker bites video part 1: The Great Debate
Broker and insurers reveal if they think insurance will ever get to a position where it is comparable to the classic professions in the eyes of the public.
The Insurance Debate: What it means to be professional
Guest contributor Stephen Bamforth of Griffith & Armour discusses issues around what professionalism is and its benefits.
The Insurance Debate goes live
Get involved and make sure your voice gets heard – will insurance really never be seen as a classic profession?
CII survey shows skills shortage in UK general insurance
The skills shortage in UK general insurance has worsened - with figures from the Chartered Insurance Institute showing four out of five companies are struggling to get the expertise they need.
Join the great debate this November
At the end of November Insurance Age in association with the Chartered Insurance Institute will be launching an interactive online forum where you will be able to discuss important topical issues, using an Oxford-style debate.
CII launches flexible working guidelines
Organisation says flexible working can boost employee motivation and productivity.
CII appoints Lloyds Bank's Fletcher as president
Former Aviva man Robert Fletcher to succeed Brokerbility’s Ashwin Mistry.
Thompson & Richardson and IFM gain chartered status
Firms are the latest Brokerbility members to gain such status.
One voice
Ashwin Mistry on what his 12 months as president of the Chartered Insurance Institute (CII) has taught him