Opinion
Dutiful father
Being a dutiful father, when he's not being the managing director of Smart and Cook, Paul Meehan rec...
Facing the travel cover challenge
Holidaymakers are often guilty of failing to give consideration to the type of travel insurance they buy, despite it protecting their health and well-being when they are at their most vulnerable. Geoff Tyler urges brokers to offer them more added value
pollyc@incisivemedia.com - The hottest insurance gossip
Living it up in her usual style Polly went to The Ritz with Towergate Underwriting for a presentatio...
It is a safe indictment of this industry ..
It is a sad indictment of this industry that it has so often failed to show a united front, and the ...
Time to re-take the moral high ground
The public fallout between Zurich and Folgate has bought into the limelight the issue of who owns th...
Dive back in at the small end
Small to medium-sized enterprises are one of the hot topics of the moment, with many brokers and ins...
Lloyd's broker acquisition - a warning to proceed with caution
In your article about the Community Broking Group (PB, June 2004, p19), I read that one of its state...
Ian Ritchie
Overheard was most amused to hear a tale from way back about PB's own management clinic aficionado I...
Resolving PMA conflicts
Brokers dealing with property management agents on a company secretary basis need to be aware of potential conflicts of interest
Abuse of privilege
Q. I am concerned that, on occasions, staff are using the internet and e-mail for personal use and that sensitive material may be circulated. Is it wise to include rules regarding this in company policy?
Unilateral consensus on compensation
While attitudes towards compensation are changing for the better, with broad agreement between insurers and government on what needs to be done, defining the problem universally is proving more elusive
Not such an honourable system for the insurance industry
I write with regard to the recently published parliamentary comment, Incestuous honours system rewar...
Competence gained
Q. Having applied for authorisation and received my minded-to-authorise letter, with only five months left until regulation, I am nervous about the need to prove that all in my firm are competent
The hottest insurance gossip
It's amazing what some people are prepared to spend their money on these days isn't it? Polly was fl...
Strike while the iron is still hot?
The timing in buying and selling a broking business is all-important. As the market softens and the ...
Networking nine to five?
With brokers feeling the pressure due to the changing face of the industry, some are joining networks, for what they anticipate will be the greater security on offer. Tim Rolfe urges brokers to carefully examine the wider implications before they join up
This month the problem of attracting ..
This month the problem of attracting and retaining talent in the insurance industry got me thinking....
Hanging in the balance sheets
While some have claimed the market to now officially be soft, one major sticking point that emerged ...
Eyebrows raised
Eyebrows were raised when Overheard learned that Opus had won a contract to insure monkey business. ...
Exit with care
Q. Can an exit interview, when staff leave, help tackle the problem of high staff turnover?
Hot water for cold callers
Q. We conduct business-to-business marketing calls. How can we make sure we don't fall foul of the most recent and imminent legislation?
Too little, too late?
Network failures are indirectly preventing the secondary sector from receiving the support it needs from the primary market
Enough training talk - it is time to take action
I read with interest your recent round-table discussion on super-provincials (PB, June 2004). Howeve...
Written binding authority agreements - an FSA debacle
I write in response to the published letter (PB, June 2004) from JG Searle. While agreeing wholehear...