Exit with care

Q. Can an exit interview, when staff leave, help tackle the problem of high staff turnover?

The cycle of advertising for staff, recruiting, training and losing them, can be very expensive. One process to help break this cycle is the exit interview. Spend a few minutes with a leaver to find out why they are leaving, what lessons can be learned for the future and whether anything could be done to encourage them to stay. This is particularly important if the individual feels they have been forced out, in breach of their contract of employment, and is contemplating an employment tribunal

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