Time to re-take the moral high ground

The public fallout between Zurich and Folgate has bought into the limelight the issue of who owns the customer. The unseemly 'smash and grab' raid on Folgate's customers by Zurich and some prominent brokers seems to be based totally on the premise that Zurich, the insurer, owns the client, rather than Folgate, the broker.

By becoming a conspirator to this action, the leading brokers seem to have publicly acknowledged this position and weakened any further debate on the subject. They seem to

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected]uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

If you already have an account, please sign in here.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: