Time to re-take the moral high ground
The public fallout between Zurich and Folgate has bought into the limelight the issue of who owns the customer. The unseemly 'smash and grab' raid on Folgate's customers by Zurich and some prominent brokers seems to be based totally on the premise that Zurich, the insurer, owns the client, rather than Folgate, the broker.
By becoming a conspirator to this action, the leading brokers seem to have publicly acknowledged this position and weakened any further debate on the subject. They seem to
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