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RSA 'distracted' by Zurich in Q3

RSA group CEO Stephen Hester has called Zurich's "unsolicited approach" to RSA a distraction during the third quarter of 2015 in which RSA reported a 1% increase in core group underlying net written premiums.

Markel COR improves to 88% in Q3

Markel Corporation has reported a combined ratio of 88% for the third quarter of 2015, an improvement on the result of 97% in the third quarter of 2014.

Power hour: A better customer journey

As more SME business is traded electronically, how can brokers and insurers make what could be a complex purchase into a simple and easy to understand process for customers?

In-depth: Country life

Running a farm with a B&B or owning a horse seems idyllic. But rural life is not without its challenges and adequate insurance is a requirement - so what can brokers do to win clients in these niche markets?

Adjusting expectations

Brokers are taking more interest in the claims process, but when it comes to appointing loss adjusters, a balance must be found, says Martin Ashfield

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