In conversation with Thunderhead: Customer engagement and the need to shift from an ‘inside-out’ to ‘outside-in’ culture


In this video, Thunderhead chief technology officer Ray Gerber speaks to Post editor-in-chief Jonathan Swift about the significance of this shift; the impact of social media and Big Data; and the role of the CIO in facilitating change.

To get involved in regular discussions about subjects like this, remember to sign up to the Post Strategic Technology Fourm, details of which can be found here.

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: