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E-Trading

Our flexible friend?

The industry is in a state of flux, and while investing in or updating a company IT system is important, a bad investment could potentially cripple a company. Bradley Brandon-Cross argues it is worth investigating the flexibility of outsourcing before…

New commercial TPS

This month's www.insuranceage.com poll asked how many of you were aware of the new commercial Teleph...

Product of the month

Alternative hospital treatment plan Product: PatientChoice Hospital Treatment Plan Underwriter: An...

Exit with care

Q. Can an exit interview, when staff leave, help tackle the problem of high staff turnover?

Hot water for cold callers

Q. We conduct business-to-business marketing calls. How can we make sure we don't fall foul of the most recent and imminent legislation?

In defence of legal expense

Despite chequered beginnings, the legal expenses insurance market now presents numerous opportunities to brokers, as demonstrated by recent statistics. John Mullin discusses the past, present and future of LE

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