Our flexible friend?

The industry is in a state of flux, and while investing in or updating a company IT system is important, a bad investment could potentially cripple a company. Bradley Brandon-Cross argues it is worth investigating the flexibility of outsourcing before jumping in head first

With so many business challenges facing the UK's brokers and intermediaries, a system that is robust, scalable and cheap to maintain is essential.

Brokers must feel confident that their system will help, not hinder their development and will be flexible enough to cope with rapid change. Speed to market is a business-critical requirement - it is not enough to have a good idea, you need to develop it and launch products ahead of the rest of the pack. Too often, broker systems are reliant on

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