Broker

Promoting disaster recovery

Small and medium-sized businesses often do not have effective plans in place for when a business-critical emergency strikes, writes Jane Bernstein

Management Clinic: Troublesome premium tax

Since the Chancellor made his announcement on extending insurance premium tax in December, nothing much more has happened. Should we be charging IPT to brokers' fees or doing nothing until there is a further government statement?

Jelf raises more money as profits tumble

The broker has released a set of results that shows, perhaps more transparently than most, the difficulties of the consolidation model, raising questions over others' ambitions to float, writes Andrew Tjaardstra

Liquidity dangers

Emmanuel Kenning reflects on the cash flow challenges facing broker managers in 2010

Crawford responds to Chile earthquake

Crawford & Company has mobilised its in-country, regional and global technical services (GTS) adjusters to handle the losses resulting from the Chile earthquake.

Referral fees: An honest buck?

With the Jackson proposals threatening to ban referral fees paid by solicitors, Martin Friel ponders whether brokers would feel completely comfortable if they were asked to disclose such information

Reportage: Exemplary service

If you want a job done properly, do it yourself. Martin Friel explores how, by securing delegated authority, some brokers have taken this motto on and are proving very good at handling claims themselves

At your service?

This month's discussion, sponsored by Ecclesiastical, focuses on why composite insurers' service levels is an area of weakness and what steps can be taken by the industry to improve claims handing?

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