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Analysis

Young, gifted and broking

Young, talented brokers and senior management figures offer Emmanuel Kenning an insight into how the broking industry can attract the best staff now and in the future.

Actions speak louder...

John Christian and Veronica McMahon explore how an insurance agent's actions within the sales process can affect their eligibility for VAT exemption

Keep it zipped

The current subject on broker lips is PMI claims transparency, yet this was banned from discussion at a recent AMII meeting. In the absence of proper debate, Liz McMahon brings viewpoints together on the page

The fraud squad

'Crash for cash' is just one of the methods fraudsters are employing to wangle motor payouts. Sue Jones explains how, by teaming up with police forces and crime agencies, the IFB hopes to tackle this trend

An easy ride?

Establishing a decent motor book may take some hard graft, but with HNW and classic car clients generally presenting minimal claims and attractive renewal rates, brokers could soon find they are cruising. Martin Friel reports

Road to recovery

Although motor rates are on the up, a rise in claims inflation means insurers still have a long journey ahead before the sector regains profitability, explains Louise Meeson

The next great migration?

An explosion in online small and medium-sized enterprise insurance trading has been predicted more times than almost any other change in insurance. Emmanuel Kenning considers what technology may bring to the sector.

Birmingham calling

In the final roundtable before this month's Management Event, PB visited Birmingham to gauge opinion on the pressing issues facing brokers in the city.

Change in the wind

Goodwill continues to figure high on the list of accounting matters for many brokers, though other issues are appearing on the horizon, writes Philip Smith.

Keeping IT up to date

Why is the regulator interested in my firm's information technology capability? We have a broking program from one of the leading companies, surely that is enough to keep them satisfied?

Ringing in the changes

Emmanuel Kenning looks at a report which says engagement approaches could improve competitiveness.

Fraudulent claims at record high

Research by Ordnance Survey reveals that insurance fraud is continuing to rise above the record levels seen in 2008, writes Emmanuel Kenning.

Pass the baton

As the approved persons regime is tightened, Charles Maddocks highlights the personal risks run by directors of firms with appointed representatives

Off the hook?

Louise Meeson delves into the murky side of legal expenses and asks why hold harmless agreements are still allowed to exist, especially given the industry's focus on treating customers fairly

Brace yourself

While businesses have become more vigilant in preparing for the worst, insurers must make certain they provide suitable risk management. Liz McMahon explores how brokers are getting in on the act

Shifting up a gear

The number of casualties on UK roads is at an all-time low, but now is not the time for complacency. Roger Ball explains how brokers can triumph in the motor fleet market by providing effective risk management advice

Am I bothered?

How much do customers really care about risk management? Louise Meeson asks if the industry is tuned in to clients' needs or simply searching for ways to cut claims and rake in revenue

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