Broker claims debate

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Claims are a thorny issue at the best of times but when credit-hire organisations and accident management companies are involved, it seems everyone gets prickly.

They have been blamed for much of the malaise that currently affects the motor market as they are seen to be increasing costs wherever they can for their own benefit. But it's not just an insurer problem - brokers are smack bang in the middle of this.

There are many credit-hire business models out there - some good, some bad - but the debate around these organizations assumes all modes are aggressive and cost more than they should. However, these companies perform a service so taking this stance

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