Cruising the information highway.
Technology advancements were heralded by the insurance industry for potential money and time-saving features before inertia slowed the evolution. Tim Ablett says changing attitudes could at last mean the process will move forward again.
Insurers were at the forefront of technological development 30 yearsago, investing significant sums of money in large, mainly IBM,
mainframes.
These monster 'number crunchers' were seen as appropriate for the
insurance industry, which dealt with very large volumes of data and in
which row upon row of staff processed premiums, claims and financial
statements.
It was not uncommon for such firms to employ large numbers of Comptometer
operators who did nothing but add up column upon column of numbers
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