Axa

Axa withdraws credit hire GTA support

From 7 September the insurer will look at all new hires on a case by case basis - they will not be considered under the terms of the Association of British Insurers' general trading agreement

A rosy outlook

Recessions are a test of resilience: as the weaker contenders are weeded out, those that remain grow stronger and flourish. Liz McMahon reviews broker performance in the SME sector and looks at provider offerings

The man behind the ego

Victorious in his bid to head up Bluefin, Stuart Reid is quietly confident that he knows best when it comes to leading Axa's broking arm to success. Martin Friel hears how the CEO intends to grow the business, get the public onside and prove the company…

The industry's empty promises

The industry must raise its customer service standards in line with today's modern, 24/7 world if it is to shake off its poor reputation for policy wording and claims payouts, argues Paul Meehan

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