Opinion
If in doubt, then just leave it out
FSA rules on disclosure make it tempting to send a lot of information to clients that is next to useless. Tracey Robinson says this 'safety first' approach does more harm than good
Insurers' loss is brokers' gain
Editor's Comment
Fair treatment, fair questions
Having talked to fellow members at The Chartered Insurance Institute Members' Roadshow, there are so...
Religion and politics
Q. An employee has complained he has not been granted leave for one of his faith festivals, despite having used all of his holiday entitlement
Light Letter of the month - Search
I think one-fifth of brokers expecting to grow significantly, as revealed in the Professional Brokin...
A raft of conflict
Q. Our firm handles mainly commercial business. I know that the FSA has written to some firms about conflicts of interest, but surely smaller firms like ours only survive by retaining satisfied clients and, as such, can state that everything is done with…
Pursuing a bone of contention
Anyone with management responsibility in a Financial Services Authority-regulated business should, b...
UK must engage MEPs to make its voice heard
Europe's influence on the insurance market has already had a profound impact and, with its influence set to grow further, the insurance industry must ramp-up its efforts
Compulsory disclosure raises its ugly head again, causing more confusion
The Financial Services Authority (FSA) has again decided to raise the spectre of the compulsory disc...
The hottest insurance gossip
As an 'It' girl about town, Polly was treated to a number of sumptuous parties in the run-up to the ...
FSA and broking community have different views
Rather unsurprisingly, it appears the Financial Services Authority (FSA) and the broking community h...
Win an iTech XFM DAB radio & MP3 player
Visit the Professional Broking website for a chance to win an iTech XFM DAB radio & MP3 player. A de...
A broker who remains nameless
A broker, who shall remain nameless, displayed a unique staff motivation technique recently - with o...
Searchlight Letter of the month
I would like to make a point with regard to Peter Done's response to a query about how to deal with ...
Account of being attacked by pirates
Andrew Paddick has written his account of being attacked by pirates on the high seas, first reported...
On the road to recovery
Q. Our business has undergone a recent compliance 'health check', which has flagged several areas in which we need to make some changes or improvements to our regulatory practices, which we are addressing. What view might the FSA take if it visited us…
Compensation bill gathers momentum
The government's promised assault on the compensation culture is under way and, unlike a lot of legislation the Blair government is forcing through, this one will be widely welcomed
Twice bitten?
Q. A sexual harassment complaint has been made against a director by his secretary who has previously made a similar unfounded claim
Regulatory contempt
I refer to your article FSA blames industry for paper mountain (PB Electronic, November 2005), which...
FSA starts conflicts-of-interest countdown
This time last year, brokers awaited the switch-on of regulation under the Financial Services Author...
The true cost of claims
We all know brokers want to provide a fantastic service to their clients. For many, supporting their...
Time to get excited about premium tax
The insurance industry is running out of time to come up with an effective way to manage contract tax, before the FSA steps in. Mike Stalley says the time for brokers to act is now
pollyc@incisivemedia.com - The hottest insurance gossip
While at Lloyd's, Polly came across some rather, shall we say, 'interesting' goods insured by the sy...
Industry must learn lessons from past IT white elephants
It was about 15 years ago that a few international brokers got together to see if they could obtain ...