If in doubt, then just leave it out
FSA rules on disclosure make it tempting to send a lot of information to clients that is next to useless. Tracey Robinson says this 'safety first' approach does more harm than good
Following a period of enormous change, with the general insurance industry coming under the regulatory eye of the Financial Services Authority (FSA) just over a year ago, it would appear that the market may well have felt a period of respite.
However, this is set to change, following the FSA's consideration of disclosure documentation at the end of 2005, its commitment to reviewing the claims process, and its announcement that it will launch a thorough assessment of the effectiveness of the new
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