Motor insurers urged to evolve to meet changing customer needs
Research from By Bits shows drivers of all ages are feeling increasingly unhappy with their motor insurers, while only 11% of providers say they are actively trying to change their approach.
More than three quarters (77%) of motor insurers need to evolve their products to reflect the changes in how people are now using their cars, according to research from technology platform By Bits.
The study found that there are stark differences between how older drivers and younger drivers use their vehicles and what they expect from their insurers as a result.
According to By Bits, the research indicates though that drivers of all ages are feeling increasingly unhappy with their motor
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Most read
- Wakam receives PRA approval for new £500m GWP UK insurer
- Aviva’s David Martin on the art of the possible
- ABI stops short on voluntary premium finance cap as it sets out five principles