Management
Appointment at Silverbeck Rymer
Silverbeck Rymer has appointed Jon Haynes as its head of defendant operations and business developme...
Broker Network receives Lloyd's accreditation
The Broker Network has announced it has received full Lloyd's accreditation. The full accreditation ...
CLE introduces HR service
Composite Legal Expenses has teamed up with Qdos Consulting, an HR and compliance consultancy, to of...
Twice bitten?
Q. A sexual harassment complaint has been made against a director by his secretary who has previously made a similar unfounded claim
The true cost of claims
We all know brokers want to provide a fantastic service to their clients. For many, supporting their...
Employment advice service offered
Composite Legal Expenses has combined with Qdos Consulting to offer brokers' small and medium sized ...
Clouded vision
Training & competence
Industry suffering price obsession
The insurance industry is suffering because of a failure to invest in its claims services and an obs...
Broker Expo2005
Expo review
Is the insurance glass half full or half empty?
This month's power hour panel discusses whether the present general insurance broking perpective is positive or not
The third degree
Sian Fisher
Appointment at Vega Insurance Services
Vega Insurance Services has appointed Stephen Edwards and Helen Middle to the newly created roles of...
Conduct unbecoming
Q. A key employee is underperforming and seems hungover most mornings. How do I handle this?
Appointment at AIG Europe (UK)
AIG Europe (UK) has appointed Malcolm Brown as vice-president, compliance assurance for commercial l...
Short stories from the insurance industry
David Wheatley cited an example of possible declining standards at insurance company call centres. W...
Axa's Building Valuation Service
Axa's Building Valuation Service, in partnership with Cunningham Lindsey Risk Solutions, has identif...
An accounting and reporting module
An accounting and reporting module has been added to Anglo Pacific Consultants' Quotemac underwritin...
Many financial services firms
Many financial services firms have made progress over the last year on Treating Customers Fairly acc...
Organisations in the insurance
Organisations in the insurance industry need to be more energetic and dynamic if they are to match t...
Markel UK unveils final piece in its UK jigsaw
Markel UK has no plans to open more regional offices, its chief said as he unveiled the new Bristol ...
Calling time on attrition
Offshoring
A single voice of reason
The time is ripe for addressing concerns surrounding the so-called compensation culture. However, it is imperative that the industry tackles this 'as one'
Home inspectors - the newest profession
The introduction of Home Information Packs from early 2007 will signal the creation of a new breed of professional - the home inspector. Brokers should be prepared for the new business opportunities they may bring