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Management

Get T&C in train

Q. We received a thematic review e-mail from the Financial Services Authority regarding our training and competence scheme. We have put a lot of effort into compliance, but all our staff are experienced and have been with us for ages. Consequently we…

A new driving force

Ian Ormerod offers his thoughts on his first year as Axa's head of distribution development and tells Michelle Worvell how he hopes to best utilise his banking experience in the insurance sector

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