Insurer
XL raids Zurich and Liberty
The new hires will join the professional lines team in London
Citybond teams up with Axa
Citybond Suretravel announces a five year partnership with Axa Insurance.
Axa appoints marketing chief
Philippe Maso, Axa Insurance chief executive, says the new role will provide a central focus
LV replaces Zurich on Cobra panel
Cobra Network MD, John Lincoln, heralds the move as an important development for the network
IFB's Sue Jones to join LV
Sue Jones, head of unit at the Insurance Fraud Bureau, to become head of group financial crime at LV
Axa launches iPhone application
Application believed to be the first to include a quote facility
M&S enhances household offering
M&S Home Insurance adds new environmental features
Zurich appoints head of personal lines
Mark Coffey lands role in broker division
Markerstudy snaps up Zenith
Markerstudy Holdings has bought Zenith Insurance
Liberty hires new COO
Kirk Maddern will be responsible for the firm's operational functions
Agenda: The direct debate
The surprising news over the last couple of months was that Quinn Insurance had taken over from RSA the role as primary insurer for Laing O'Rourke on a direct basis. This seems to have been a deal done between the two Irish principals and not one…
Aviva broker boss reaffirms focus following Mayer exit
Brigid Murphy says Aviva will "put its money where its mouth is"
Evergreen owners pledge commitment to service
QBE insists service levels will be maintained
Underwriting under control
The ability to deliver on professional promises is more pertinent than ever in today's market. Peter Joy, principal of Insurance 360, analyses results of an exclusive survey to find out which underwriters are proving the most capable
Industry fears over iPhone app rendering advice superfluous
Recent advancement could lead to insurance purchases through phone applications
Outlook 2010
The only certainty over the coming year is change, with brokers seeking new avenues to secure their businesses while regulatory control could undergo seismic shifts in the UK and Europe, writes Jessica Pothering
Small is beautiful
Louise Meeson finds that the perception of large insurers' service as faceless and impenetrable is leading brokers to smaller players better able to handle niches and small risks
Playing rough
With insurers bolstering profitability through substantial reserve releases that have, in turn, caught the eyes of investors, brokers may be waiting in vain for the return of a hard market, writes Edward Murray
Survival of the fittest
This month's power hour asks what insurance can expect from 2010 and how the industry as a whole can continue to keep its head above the water. Martin Friel reports on the debate
The promised land
Over the years, RSA has acquired a somewhat unfavourable reputation for not delivering on its promises, however Mike Lawton pledges that such 'sins' are now a thing of the past. Martin Friel tracks the insurer's 'journey of enlightenment'
Allianz: fraudulent claims 'stable'
Graham Gibson: Insurer to publish monthly key performance indicators
New claims management for European operations
System implemented to improve broker relations
Building Guarantee closure opens construction opportunity for TVP
New venture set to take up slack left by Zurich pullout
CFC Underwriting targets media in product expansion
"We are always looking at new specialist areas" - Graeme Newman