Don't be sorry after the event

ATE companies with modern business models have nothing to feel embarrassed about, argues Tony Buss, and they should resist defendant insurers' attempts to beat their costs down

Rearguard actions and a reluctance to accept change rarely succeed in preventing governmental action designed to bring about long-term change.

Yet some insurers seem unwilling to accept that a fair system of access to justice will require them to meet their obligation to compensate injury victims, and pay the cost of the claim made against them.

Resisting a claim on the basis of spurious costs arguments is neither good for the claimant nor for the insurance industry as a whole. Insurers must

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